Aurenia Group
Terms of service
1. Agreement to These Terms
By creating an account or using Cosmic Tea (“the Service,” “the App”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and Aurenia Group (“we,” “us,” “our”). If you do not agree to these Terms, do not create an account or use Cosmic Tea.
⚠️ You must be at least 18 years old to use Cosmic Tea. By agreeing to these Terms, you represent and warrant that you are 18 or older.
2. Changes to These Terms
We may update these Terms at any time. If changes are material, we will notify you via in-app notification or email at least 14 days before they take effect. Your continued use of the Service after that date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may cancel your account before they take effect.
3. Eligibility and Account Registration
Age Requirement
You must be at least 18 years of age to use Cosmic Tea. We do not knowingly permit registration by anyone under 18. If we discover a user is under 18, we will terminate the account and delete all associated data immediately.
Account Accuracy
You agree to provide accurate and truthful information when creating your account, including your email address and date of birth. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
One Account Per Person
You may not create multiple accounts. You may not create an account on behalf of another person without their express consent.
4. AI-Generated Content: Entertainment Only
⚠️ Please read this section carefully. It describes the nature and limitations of the content Cosmic Tea provides.
What Cosmic Tea Is
Cosmic Tea is an entertainment application that uses artificial intelligence to generate astrological relationship readings, compatibility analyses, horoscopes, and relationship reflections (“Content”). The AI guides are fictional personas powered by third-party AI models from our AI partners (currently Anthropic, OpenAI and Google, reached through Vercel's AI Gateway; the current list is in the app and at app.cosmictea.app/ai-data).
What Cosmic Tea Is Not
All Content provided through Cosmic Tea is:
- Not professional advice. Content is not a substitute for advice from a licensed counsellor, therapist, psychologist, psychiatrist, medical professional, legal advisor, or financial advisor.
- Not scientifically validated. Astrology is not a recognised science. Astrological interpretations are based on traditional frameworks and are not evidence-based predictors of outcomes.
- Not guaranteed to be accurate. AI-generated content may contain errors, inconsistencies, or outputs that do not reflect real-world facts or circumstances.
- Not a professional relationship. Using Cosmic Tea does not create any professional-client, therapist-patient, counsellor-client, or fiduciary relationship between you and Aurenia Group or its AI systems.
Your Acknowledgement
By using Cosmic Tea, you acknowledge and agree that:
- All Content is AI-generated and intended solely for entertainment and personal reflection
- You will not make significant life decisions, including ending relationships, making health decisions, or taking legal action, based solely on Content
- Any decisions you make based on Content are made entirely at your own risk and discretion
- Aurenia Group is not responsible for any outcomes resulting from your use of or reliance on Content
If you are experiencing significant emotional distress, relationship crisis, depression, anxiety, thoughts of self-harm, or suicidal ideation, please contact a qualified mental health professional.
🇺🇸 Crisis Text Line (US): Text HOME to 741741
🇨🇦 Crisis Services Canada: Call 1-833-456-4566 or text 45645
🇨🇦 Kids Help Phone (Canada): Call 1-800-668-6868 or text HELLO to 686868
🇬🇧 Samaritans (UK/Ireland): Call 116 123
🇦🇺 Lifeline (Australia): Call 13 11 14
🌍 International crisis centres
5. Subscription Plans and Billing
Cosmic Tea offers the following plans:
| Plan | Price | Features |
|---|---|---|
| Moonlight | Free | 5 guide messages a day (20 a day for your first 72 hours), a selection of guides that changes over time, a daily one-card tarot pull |
| Cosmic | Paid, monthly or annual | Up to 700 guide messages a month (fewer in some countries), all guides, three-card tarot spreads, conversation screenshots (Receipts), photo tarot for the daily pull |
| Galaxy | Paid, monthly or annual | Up to 900 guide messages a month (fewer in some countries), everything in Cosmic, plus synastry aspects (the aspect layer on the relationship chart), the full tarot spread library and photo tarot for any spread |
Prices vary by country and are shown in your local currency in the app and at checkout in the App Store or Google Play. On our website, subscriptions are currently offered in the United States only, priced in US dollars. Message limits in some countries are lower to match local pricing; the limit that applies to you is shown in the app.
⚠️ PAID SUBSCRIPTIONS AUTOMATICALLY RENEW. By purchasing a paid subscription, you authorise us (or Apple or Google on our behalf, or our payment processor Stripe for purchases made on our website) to charge your payment method at the start of each billing period at the then-current subscription price, unless you cancel before the end of the current period.
Free Trials: If you begin a free trial, your subscription will automatically convert to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the trial ends. Any unused portion of a free trial is forfeited upon purchase of a subscription.
Price Changes: We will notify you at least 7 days before any price increase takes effect. If you do not cancel before the increase takes effect, you authorise the new price.
Renewal Reminders: For annual subscriptions, we will send a reminder 15 to 45 days before your renewal date.
How to Cancel
- iOS: Settings → [Your Name] → Subscriptions → Cosmic Tea → Cancel
- Android: Google Play → Profile → Payments & Subscriptions → Subscriptions → Cosmic Tea → Cancel
- Website: at app.cosmictea.app, sign in, then You → Manage subscription → Cancel
Subscriptions bought in the iOS or Android app are billed by Apple or Google, so you cancel them in your App Store or Google Play subscription settings; there is no separate cancellation inside the iOS or Android app. Subscriptions bought on our website are cancelled on the subscription management page above. Cancellation takes effect at the end of your current billing period. You retain access to paid features until that date. We do not provide refunds for partial billing periods, except where required by law.
Restore Purchases: If you reinstall Cosmic Tea or switch devices, use “Restore purchases” on the You screen to recover your active subscription.
Platform Billing: Subscriptions purchased through the App Store are billed and managed by Apple. Subscriptions purchased through Google Play are billed and managed by Google. In each case, the platform's billing terms apply in addition to these Terms. Subscriptions purchased on our website are billed by Aurenia Group through our payment partners RevenueCat and Stripe, and these Terms apply to them; for a billing question about a website purchase, contact support@cosmictea.app.
EU/EEA Right of Withdrawal: If you are located in the EU or EEA, you have a 14-day right of withdrawal from the date of your subscription purchase, unless you have already begun using the paid features (in which case you acknowledge that the service has been partially performed). To exercise this right, contact privacy@cosmictea.app within 14 days.
Canadian Users, Consumer Protection: If you are located in Canada, provincial consumer protection laws may provide you with additional rights. In Ontario, the Consumer Protection Act, 2002 governs internet agreements, including automatic renewal obligations. In British Columbia, the Business Practices and Consumer Protection Act applies. In Quebec, the Consumer Protection Act (and the Regulation respecting the application of the Consumer Protection Act) governs contracts for services. We comply with applicable Canadian provincial automatic renewal disclosure requirements. To cancel at any time, use the cancellation steps above or contact privacy@cosmictea.app.
6. Acceptable Use
You agree to use Cosmic Tea only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service if you are under 18 years of age
- Create a false identity or misrepresent your age
- Attempt to reverse-engineer, scrape, or extract data from the Service
- Use automated tools, bots, or scripts to interact with the Service
- Attempt to circumvent message limits, subscription gates, or other access controls
- Input content that is abusive, threatening, harassing, or illegal
- Share, resell, or sublicense access to the Service
- Use the Service for any commercial purpose without our written consent
- Attempt to probe, scan, or test the vulnerability of the Service
7. User-Generated Content
Content you input into Cosmic Tea (your messages, prompts, and relationship details) remains yours. By submitting content, you grant Aurenia Group a limited, non-exclusive, royalty-free licence to process and transmit that content solely for the purpose of generating your AI readings. We do not use your content to train AI models, our AI partners do not use it to train theirs, and we do not share your content with third parties except as described in our Privacy Policy.
You represent that any content you submit does not violate the rights of any third party or any applicable law.
8. AI Disclosure
Cosmic Tea uses AI models from our AI partners to generate all readings and responses: currently Anthropic (Claude), OpenAI (GPT) and Google (Gemini), reached through Vercel's AI Gateway. The guide personas are fictional characters powered by these models. You will be asked to agree before any of your data is sent to our AI partners. The in-app “our AI partners” page (also at app.cosmictea.app/ai-data) lists each partner, what it processes and how it handles your data; our Privacy Policy has the full detail.
In accordance with applicable law and platform requirements, we disclose that your interactions in the Cosmic Tea chat are with an AI system, not a human.
9. Intellectual Property
All elements of Cosmic Tea, including the app design, guide personas, names, brand assets, software, and underlying AI prompts, are owned by Aurenia Group or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on any part of Cosmic Tea without our express written permission.
10. Disclaimer of Warranties
THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AURENIA GROUP DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, error-free, or secure
- Any errors will be corrected
- AI-generated Content will be accurate, complete, or suitable for any purpose
- The Service will meet your expectations or requirements
Nothing in this section limits any rights you may have under mandatory consumer protection laws applicable in your jurisdiction.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) Aurenia Group shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, business opportunity, or relationship outcomes arising from your use of or reliance on the Service or any Content;
(b) Aurenia Group shall have no liability for any actions, decisions, or real-world outcomes resulting from your reliance on AI-generated astrological readings, relationship advice, or any other Content;
(c) Our total aggregate liability to you for all claims arising from these Terms or your use of the Service shall not exceed the greater of: (i) the total amounts you paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred US dollars (USD $100).
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law (including mandatory consumer protection rights in your jurisdiction).
12. Indemnification
You agree to indemnify, defend, and hold harmless Aurenia Group and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms, your violation of any third-party rights, or your violation of any applicable law.
13. Third-Party Links and Services
Cosmic Tea may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of third-party services. Accessing third-party services is at your own risk.
14. Account Termination
By You: You may delete your account at any time via You → Privacy & data → Delete my account. Deletion is permanent. Paid subscriptions must be cancelled separately: through your App Store or Google Play account, or on the subscription management page for a subscription bought on our website.
By Us: We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or if required by law. Where possible, we will notify you before termination and provide an opportunity to remedy the violation.
Effect of Termination: Upon termination, your right to use the Service ends immediately. Sections 4 (AI-Generated Content), 10 (Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), and 15 (Dispute Resolution) survive termination.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Informal Resolution: Before initiating any formal dispute, you agree to first contact us at legal@cosmictea.app and attempt to resolve the dispute informally for at least 30 days.
Arbitration (US Users): For users located in the United States, any unresolved dispute shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. You and Aurenia Group waive the right to a jury trial and to participate in a class action lawsuit.
Exceptions to arbitration: Either party may seek emergency injunctive relief in any court of competent jurisdiction. Small claims court actions are also exempt.
EU/EEA Users: You retain the right to bring claims before your local courts and to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr/.
Canadian Users: The mandatory arbitration clause above does not apply to you. You retain the right to bring a claim before the courts of your province or territory. You may also contact the Competition Bureau of Canada at competitionbureau.gc.ca or your applicable provincial consumer affairs office regarding consumer protection matters.
16. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy and Entertainment Disclaimer, constitute the entire agreement between you and Aurenia Group regarding the Service.
- Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
- No Waiver: Our failure to enforce any right or provision is not a waiver of that right.
- Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets.
- Force Majeure: We are not liable for failure to perform due to events beyond our reasonable control.